Global: Xero Practice Manager API - APIs failing

Incident Report for Xero Ltd - API

Resolved

Our team has resolved the issue impacting global customers trying utilise the Xero Practice Manager APIs. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Posted Aug 15, 2024 - 16:09 NZST

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3:55am UTC

Posted Aug 15, 2024 - 15:55 NZST

Identified

We have identified what is impacting global customers trying to utilise the Xero Practice Manager APIs.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 3:45am UTC

Posted Aug 15, 2024 - 15:45 NZST

This incident affected: Xero APIs (Xero Practice Manager API).