Some users experiencing login failures

Incident Report for Xero Ltd - API

Resolved

This incident has been resolved.

Posted Aug 06, 2020 - 15:34 NZST

Monitoring

The fix has been implemented - users should now be able to log in, authorise connections and use the API Previewer.

Posted Aug 06, 2020 - 14:48 NZST

Identified

We're implementing a fix for this issue now.

Posted Aug 06, 2020 - 14:43 NZST

Investigating

We're aware of an issue whereby some users are unable to log in when authorising a connection to a third-party app, or using the API Previewer. We're investigating now.

Posted Aug 06, 2020 - 13:48 NZST

This incident affected: Developer tools & services (App Centre).