Our team has resolved the issue impacting some customers trying to received webhooks via the Xero API. We apologise for any inconvenience this has caused.
This was due to a certificate issue, and we've restored service.
Posted Aug 15, 2025 - 13:55 NZST
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 1:46am UTC
Posted Aug 15, 2025 - 13:47 NZST
Identified
We have identified what is impacting API users may from receiving webhooks as expected.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 1:40am UTC
Posted Aug 15, 2025 - 13:24 NZST
Update
We are continuing to investigate this issue.
Posted Aug 15, 2025 - 12:51 NZST
Investigating
We are aware API users may not be receiving webhooks as expected. Our team is investigating this with urgency.
Status Last Reviewed: 12:37am UTC.
Posted Aug 15, 2025 - 12:38 NZST
This incident affected: Developer tools & services (Webhooks).