High latency and error rate for some customers
Incident Report for Xero Ltd - API
Resolved
This incident has been resolved.
Posted Sep 06, 2023 - 00:05 NZST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2023 - 23:40 NZST
Update
We are continuing to investigate this issue.
Posted Sep 05, 2023 - 23:06 NZST
Investigating
We're aware some customers are experiencing an elevated level of API errors and latency. Our technical team are investigating this as a matter of urgency.
Posted Sep 05, 2023 - 23:05 NZST