Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2020 - 06:00 NZDT
Scheduled
As part of the ongoing work to make WorkflowMax and Xero Practice Manager individual products, a planned outage will take place on Saturday 5 December, 1700 UTC for several hours.
This time has been chosen based on usage data which shows it will have the least impact for all our customers and partners around the world.
This outage impacts WorkflowMax and Xero Practice Manager including web app, mobile app and connections with ecosystem partners AU/NZ only: Xero Tax will also be offline over this period
Any Xero applications or ecosystem partners that are connected with WorkflowMax or Xero Practice Manager, including Xero HQ, Workpapers, may experience a delay in any scheduled sync or be unable to access real-time information from each product.
Please take the necessary steps for your connected app to manage this outage. Depending on your integration you may wish to advise your clients that information from these products won’t be available from within your app. Any API requests you make during the scheduled outage will receive a 503 response (API v3.0) or 500 response (API V1.0)
You will need to ensure that your app can handle any errors you receive, and your retry time can handle an outage of several hours duration.
After the outage, you may wish to review your queues and see if anything which went over your retry limit during the outage period needs to be requeued.
On the day, we’ll keep you updated on our progress here on the status page.
Posted Dec 02, 2020 - 12:54 NZDT
This scheduled maintenance affected: WorkflowMax (WorkflowMax API) and Xero APIs (Xero Practice Manager API).