Some API connection requests with offline_access scope aren't receiving refresh tokens
Incident Report for Xero Ltd - API
Resolved
The issue has been resolved.
Posted Feb 15, 2021 - 17:10 NZDT
Monitoring
We believe the issue has been resolved. However, considering its intermittent nature, we will continue to monitor.
If you're seeing any further issues, please get in touch with us at api@xero.com with the detail.
We apologise for any inconvenience.
Posted Feb 13, 2021 - 15:43 NZDT
Identified
The cause has been identified and the team is currently working on a solution.
Posted Feb 13, 2021 - 14:17 NZDT
Investigating
We are currently investigating the issue.
Posted Feb 13, 2021 - 13:18 NZDT