Webhooks are delayed in delivery

Incident Report for Xero Ltd - API

Resolved

This incident has been resolved.

Posted Dec 08, 2021 - 20:07 NZDT

Monitoring

Webhooks are now being delivered but there will be a delay until we are delivering in real time again. Thank you for your patience.

Posted Dec 08, 2021 - 15:00 NZDT

Update

We are continuing to support AWS on a fix for this issue.

Posted Dec 08, 2021 - 11:01 NZDT

Update

Some API calls are also failing. We are continuing to work with Amazon Web Services to fix these issues.

Posted Dec 08, 2021 - 09:18 NZDT

Investigating

We are currently investigating this issue.

Posted Dec 08, 2021 - 07:26 NZDT

This incident affected: Xero APIs (Accounting API) and Developer tools & services (Webhooks).